Terms & Conditions

This website is owned and operated by INTESOL WORLDWIDE LTD

Applicants of Online and Onsite TEFL/TESOL courses and/or Teaching Practice must read the terms and conditions below before applying

General Use of INTESOL WORLDWIDE LTD Websites

Information on this site
Whilst we make every effort to ensure that the information on this site is accurate and complete, third parties supply some of the information to us and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on this site or any liability in respect of information on this site supplied by you, any other site user or any other person.

Your use of this site
You may only use this Site for lawful purposes when using the companies' services. You must not under any circumstances seek to undermine the security of the Site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this Site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Site.

You are solely responsible for any information submitted by you to this site and to any branch of INTESOL. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trade mark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this site. We reserve the right to remove any information supplied by you from the website at our sole discretion, at any time and for any reason without being required to give any explanation.

Interruptions and lapses in service
Whilst we try to ensure that the standard of this website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this website (or any particular part of it) or to provide the service offered on this website. We may vary the specification of this site from time to time without notice.

Links to other sites
On this site you will be offered automatic links to other sites, which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

Information you submit
We will use information supplied by you (including, without limitation, sensitive personal data) to aid the application process and associated administrative functions. This involves us, amongst other things, processing and storing information (including, without limitation, sensitive personal data). We may collect and aggregate data from the information supplied by you to help us to understand our users as a group so that we can provide you with a better service. You consent to us using information provided by you (including, without limitation, sensitive personal data) in each of these ways.

We will process any data that you provide in completing the online request or application forms and any further forms, assessments or personal details that you complete or provide to us when using this site in accordance with UK data protection legislation. We explain more about your personal data in our Privacy Policy.

We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the site or services offered by the companies, and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of this site.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.

Applicable law
The use of this website is to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of this website or any agreement made through this website.

Some of the goods or services offered through this website may be governed by laws in countries other than England and separate conditions will be applied for these.


This is an agreement between INTESOL WORLDWIDE LTD. and myself, the applicant.

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TEFL/TESOL Courses - General

Transfer from online to onsite courses
Once enrolment on a course is completed by paying the course fees in full, first instalment or deposit and/or access to online materials has been given, the course fees are non-transferable from online to onsite courses or vice versa.

Transfer between onsite centres
Once enrolment on a course is completed by paying the course fees in full or deposit, the course fees are non-transferable from one centre to another without loss of deposit.

Course fees for all online courses and onsite course deposits are collected in GBP. Remaining course fees for all onsite courses based in Europe are collected in Euros. Remaining course fees for all onsite courses in the Americas are collected in American $.

TEFL/TESOL Courses - Online

Acceptance onto an online course is at the sole discretion of the Course Director. If payment has been received and the application is subsequently declined a full refund of fees paid shall be provided.

Payment Transfers
Course payments cannot be transferred from one student to another.

Non-native Trainees
Non-native English trainees must have a good command of both written and spoken English. An IELTS score of 6 is generally required.

Refunds and Cancellations
Course materials may be returned within 14 days of the date the full course fees or first instalment was received by INTESOL WORLDWIDE, provided no assignments have been submitted for assessment. Students can expect a full refund, minus postage where relevant, without stating a reason provided the materials are returned in good order so that we can resell them. The cost of damaged materials will be deducted from the refund total. The refund is usually issued within 7 days of the return and will paid by the same method as the original payment.

No refunds can be given after 14 days of the course payment for any reason, except in the circumstance when it is deemed necessary to advise a trainee of his or her unsuitability to continue, possibly due to work of an unacceptably low standard. In this case the trainee must have submitted at least the first 3 modules for assessment.

All applicable discounts must be claimed at the time of application and must be clearly stated on the application form. Evidence of eligibility for discount must be provided within 14 days of application and will only be deducted from the course fees when this evidence has been received by INTESOL WORLDWIDE.

Suitable Evidence
Student (must be full time)- Photocopy of student card showing attendance in the current academic year OR student number with name of University. Registered unemployed - Photocopy of recent letter from authorities confirming you are registered unemployed. i.e. Letter regarding Jobseekers Allowance. Multiple applicants - The name(s) of the friend(s) with whom you are enrolling must accompany the application form. The multiple discount will be deducted from each applicant when all multiple applicants have enrolled.

Your Tutor
You will be assigned a personal tutor for the duration of the course. Your personal tutor can be contacted by email. INTESOL tutors are practising ESOL teachers and teacher trainers, and are generally unavailable during the day.
Should you have any questions that need to be answered quickly you can email the Course Director on lynda@teflstop.com
Alternatively call Head Office on 01565 621661. This service is available from 9am to 5pm GMT, Monday to Friday.

Dispatch of course materials
Course materials will usually be made available within 48 working hours of receipt of your first instalment or full course fees. If you have paid by cheque your materials will be dispatched as soon as the funds have cleared.

Receiving the course
Course materials are delivered online in a downloadable format.

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